At Scentric, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or purchase from scentric.in.

Information We Collect

• Name
• Phone number
• Email address
• Billing and shipping address
• Payment-related information processed through secure payment gateways
• Order history and communication records
• Device, browser, and website usage data

How We Use Your Information

• Process and deliver orders
• Provide customer support
• Send order updates and service-related communication
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information. We may share information only with payment gateway providers, shipping and logistics partners, service providers helping us operate the website, and legal authorities when required by law.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features may not function properly.

Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us to access, correct, or update your personal information, subject to applicable law. We will respond to genuine requests within a reasonable time.

Contact for Privacy Concerns

For privacy-related questions or complaints, contact us at support@scentric.in.